FAQs

Handmade: 

Every piece is individually made by Christine from start to finish! It is kiln fired at least twice or three times for the gold lustre or other overglaze. 

Buying Handmade:

Every piece is unique and will have signs of being handmade. Small variations in form, size, and color are the be expected. No two items will be the same, which makes each piece one of a kind. 

All measurements are approximate. 

All items are food safe unless otherwise specified. 

The 22k gold is hand painted on and brushstrokes can be seen at times. 

We make every effort to represent each piece as accurately as possible, but if you are not satisfied please let us know. 

Care & Use:

Hand washing is best although all items are dishwasher safe. 

Pieces with gold luster cannot go in the microwave as it is 22kt gold. 

We sand the pieces on the bottom, but they may still have grog that could scratch surfaces, so be careful! 

Returns & Exchanges:

We do not accept returns, exchanges or cancellations, but please contact us if there are any problems with your order. All shipping costs will be the responsibility of the buyer. 

Damaged Items:

Please report any damaged pieces within 48 hours. All items are inspected before shipping and should arrive to you in undamaged handmade condition. 

If your order arrives broken:

1. Immediately photograph the package and the broken piece(s).
2. Contact us ASAP to let us know.
3. Keep the packaging AND broken pieces on hand.

Theft:

If a package is marked as "Delivered" by the USPS, it is very unlikely that they will fulfill any claim that is filed for missing goods. We are not responsible for stolen packages. Please keep an eye out for your items. 

Wholesale:

We are not taking wholesale orders at this time. 

Custom Orders:

We are not taking custom orders at this time. 

Shipping: 

Estimated shipping times are between 3-5 business days. We will do our best to meet these shipping estimates, but cannot guarantee them. 

We are currently only shipping within the United States.